Last updated: July 12, 2025

1. Introduction

The Citizen Engagement Platform (CEP) is committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Participate in discussions
• Submit feedback or suggestions
• Contact us for support

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you about updates and changes
• Ensure platform security and prevent abuse
• Analyze usage patterns and optimize user experience

4. Data Protection Compliance

The Citizen Engagement Platform (CEP) follows the AUDA-NEPAD Personal Data Protection Standard Operating Procedures (SOP), as outlined in the African Union Convention on Cyber Security and Personal Data Protection. Personal data is collected only when necessary to provide specific services such as consultations, feedback forms, or event registrations. Each service on the platform has a designated data controller who ensures adherence to these protocols, guided by AUDA-NEPAD’s Data Protection Officer (DPO). All data handling is conducted transparently and securely. Users are always informed when and how their data is utilized. For more details, please refer to AUDA-NEPAD's full SOP at https://www.nepad.org/personal-data-protection.